Since 1990 OMM have built a reputation based upon unrivalled service excellence. We believe in working closely with our clients to provide a personal, professional and highly efficient service ensuring loyalty year after year.
We believe that in today's technological age old fashioned values still count. Our staff are dedicated to make your life easier by getting to understand you and your business needs. We have proven that by adopting this long term approach OMM are truly 'First for Service'.
From inception we have always believed that the only way to stay ahead of our competitors was to offer a business solution based upon exemplary service levels.
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OMM only employ experienced, well trained staff for each of our divisions. This means that you can quickly come to trust the advice of whichever department you choose to deal with.
Upon opening an account with OMM you will also be assigned a Personal Account Manager. They will be constantly available to you offering advice and expertise. If they are unable to assist they can call on many other product specialists from other OMM divisions.This ensures that we only make promises that we can keep and that any requirement you may have is dealt with swiftly and effectively by an experienced professional.
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OMM Products and services are supplied through London and the UK including England , Scotland , Wales and Northern Ireland . Products supplied include photocopiers, colour photocopiers, office stationery, office furniture, office print, print and design, online print, online office supplies, office furniture and design, software and computer maintenance, printers, fax machines, computers, digital telephone systems, networks and many more - leasing and lease finance available
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OMM believe in the quality of our service and the solutions we provide. However, we believe it is imperative that this is proven beyond just our word and continuously monitored, not just internally, but by outside agencies.
Below is a list of our accreditations and the industry bodies that OMM is a member of
The British Standards Institute
The British Standard Institute (BSI) is a leading global provider of professional services to organisations worldwide. BSI provide independent certification of management systems including quality and environmental management. more about the British Standards Institute….
OMM currently have the coveted ISO9001:2000 and are in the process of gaining ISO14001.
ISO9001
This is the BSI’s accreditation for Quality Management Systems. This accreditation ensures that all the promises and service levels we strive to achieve are continuously monitored. We always work within the guidelines laid down by this policy and each stage of our internal processes and systems is documented and recorded so that they may be checked upon at any time. more about this accreditation at the bsi-global.com website
ISO14001
This is the BSI’s accreditation for the Environmental Management Standard. OMM realise the importance of environmental awareness and best practice within our daily operations. We already work within the guidelines of this accreditation and will be applying for the full accreditation in 2008. more about this accreditation at the bsi-global.com website
Boss Federation
The BOSS (British Office Supplies and Services) Federation is the authoritative body for the UK office products industry. They are a non-profit making organisation and do not pursue any economic or political objectives of their own, instead concentrating effort on playing a strategic role in the support, promotion and protection of the office products industry. more about this accreditation at the bossfederation.com website
BOSS represents all businesses along the distribution chain in the office products industry, covering stationery, office machines and supplies, office furniture, office systems and related product areas.
OMM are a key member of this trade body and are an active voice in the many discussions and issues that it regulates. We do not believe that it is vital to be a member of this organisation. more about this accreditation…
Data Protection
OMM are registered under the data protection act. Our registration number is X3383217. This means you can be sure that any details you give us will not be passed on to any other agencies or companies. Any information we hold about you or your company is held in the strictest of confidence. more about this accreditation at the ico.gov.uk website
Manufacturer Certifications
OMM insist that all of our maintenance staff, for both hardware and software, are accredited and certified by the major manufacturers. We make sure our staff are continuously trained on manufacturer led courses. Including Canon, Brother, Epson, HP or Microsoft our engineers maintain them all.
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OMM is a national supplier with pan-european logistics. Our infrastructure incorporates our London Head Office and 11 Regional Delivery Centres in England, Scotland and Ireland.
OMM offer a range of standard delivery services to suit the needs of any client:
Free next working day delivery on any office supplies item or machine!
4 hour responce time! Our engineers can attend your office within four working hours* to ensure machine down time is kept to a minimum.
Pre-10 am Delivery / Repair Service Need something delivered or repaired urgently tomorrow morning? Just let a member of our staff know and they will be pleased to make the arrangements for you*.
2 hour Delivery / Repair Service Whether its a fax machine or a packet of pens sometimes tomorrow just won't do. Let our staff know and we'll get you what you need within 2 hours!*
Personalised! OMM regularly arrange personalised delivery methods to suit the unique needs of our clients. We can deliver any of our solutions to anywhere in the UK, at any hour. We deliver in the manner you need!
Please contact OMM on 0800 328 2290 or email sales@omm.co.uk for more information about our delivery methods and to discuss your companies requirements.
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OMM believe wholeheartedly in creating a sustainable environment. OMM take all possible measures in the running of our business to support this view.
OMM are happy to collect any of our boxes, used toners, or old mobile phones from customers to be recycled. This service is supplied completely free of charge, but does not cover any other waste generated by your business. A copy of our environmental policy is available upon request.
OMM excludes the use of natural rain forest wood from its papers. OMM only sell paper that is produced from pulp manufactured from sustainable forests. All OMM paper is either totally chlorine free (TCF) or elemental chlorine free (ECF).
As a company whose business is dedicated to the production and management of better documents, OMM has a healthy respect for the environment and a commitment to conservation. OMM work with the largest distributor of cut sheet paper in Europe and consequently are committed to deliver paper with the lowest environmental impact. This includes the complete life cycle from raw materials to the recycling of waste. Minimising the use of energy in its operations helps control both businesses cost and the detrimental effect on the environment.
Before OMM considers supplying paper from a Mill, they are asked to show environmental policies and complete an environmental questionnaire, which covers Forest management practices, pulp production and bleaching, copy paper production and waste paper recycling
Two specific areas of major concern to OMM are forest management and the environmental control of pulp and paper production.
We are working towards ISO14001, an environmental management system, which demands objective evidence that can be audited to demonstrate that the environmental management system is operating effectively in conformance with the standard.
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Green Office Products from OMM
OMM stock and supply a wide range of office products and stationery, many of which are classed as environmentally friendly green office products, they can be searched for on OMMnet our online office supplies catalogue and identified by clicking on Display "Green" products only or by entering a product description in the search box.
Alternatively, we offer a free 'Green Office Supplies Catalogue'
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